leslassla - Leslassla 2 weeks ago

DO NOT BUY HERE! The most expensive trees with the worst after sale service. After 3 years the simply stopped stocking replacement bulbs or matching strands for my $1,500 tree. I am left with strings of unmatched lights! They lie to you, do not follow up and simply do not care! One of my worst ‘investments’ ever.

overwraughtwren - Jennifer Lassiter 2 weeks ago

These trees may look pretty but they are expensive and do not last. More than anything, the customer service is horrible. For the price, one would expect 5-star service for simple fixes like replacement bulbs. Buy your tree elsewhere not here!

lynnhughes88 - Lynn Hughes 2 weeks ago

Do NOT buy a tree from this company. They do not stand behind their products, their warranty, nor their promise.

cindy_qbert - cindyhurlbert 2 weeks ago

The WORST company Ever!!! Do not buy from this company! They sell trees that are defective & will not give a credit towards another tree!!! Worst customer service & Policy ever!

e8by - Ebon Cour-Fornwalt 2 weeks ago

Not true! I had an issue with a tree topper Star last year! After speaking with a customer representative, they sent me a new topper and instructed me to keep the slightly damaged topper too! 😯⭐️👍🏻

bartmruz - Bart Mruz 2 weeks ago

I’ve had six trees. Everyone amazing and wonderful. Balsam Hill is my favorite!!!! Shopping online now!

avaortiz99 - avaortiz99 2 weeks ago

We have two balsam hill trees. Quality Christmas trees and amazing customer service. Sucks to hear others haven’t had the same great service.